Role Overview
The Senior Project Manager is a critical leadership role responsible for overseeing the end-to-end delivery of complex and high-risk projects. This role requires balancing risk, value, and deliverability while maintaining high standards of health and safety. The Senior Project Manager works closely with clients and internal teams to influence project outcomes, ensuring projects are completed on time, within budget, and to the agreed quality standards. They are a key escalation point for client and delivery issues and play a significant role in developing project management capabilities within the organization.
As an effective leader, the Senior Project Manager coordinates project resources, leads project planning, and mentors project management staff. They ensure compliance with health and safety requirements and actively use project and financial data to make informed decisions. The role also involves contributing to the continuous improvement of project management processes and acting as a deputy to the Director of Projects as necessary. Professional conduct, effective communication, and the responsible handling of confidential information are essential traits for success in this position.
Key Responsibilities
- Own the end-to-end delivery of complex, high-risk projects from commercial handover to close-out.
- Influence and agree on project scope, sequencing, and delivery approach with clients and stakeholders.
- Lead the planning and coordination of project resources and labour to meet programme, cost, and quality requirements.
- Provide leadership, mentoring, and direction to Project Managers and other assigned staff.
- Hold leadership responsibility for Health and Safety on allocated projects.
- Use project and financial information to drive delivery decisions and understand performance trends.
- Act as a senior escalation point for project, client, and delivery issues.
- Deputise for the Director of Projects as required.
- Contribute to improving project management standards, tools, and ways of working.
- Use company systems accurately and responsibly to manage decisions, planning, risk, and performance.
- Read and comply with guidance and policies in TAPP.
- Manage Outlook calendars accurately to communicate availability and commitments.
- Treat others with professionalism and respect to support effective teamwork.
- Comply with health and safety requirements relevant to the working environment.
- Complete allocated training within TAPP to ensure competence and compliance.
- Engage positively with improvements and change to support innovation.
- Handle confidential information responsibly to maintain trust and comply with legal obligations.
- Represent the business professionally through behaviour, communication, and decision-making.
- Maintain professional written communication to ensure clarity and respect.
- Comply with sickness and absence policy to ensure fairness and effective planning.
- Be punctual and reliable to enhance productivity and trust.
- Ensure responsiveness and timely communication for effective coordination and delivery.
- Prepare appropriately for meetings to contribute constructively.
- Raise issues constructively to support improvement efforts.
- Consistently engage with agreed processes to ensure fairness and efficiency.
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